Our Values
ReClaim Restoration provides professional fire, water, mold, and storm damage cleanup and restoration services across Lake Charles, Lafayette, Alexandria, Baton Rouge, and the surrounding areas. We’re here to help when you need it most.
What sets us apart from other restoration companies, is our experience, our work ethic, and perhaps most unique, our origins. ReClaim is a restoration company conceived and funded by insurance claims professionals to address a specific need in the market…the interface between two different and sometimes opposing industries…the restoration contractor sector and the property insurance claims industry.
Over time, there has arisen something of an adversarial relationship and mistrust between these two industries, with the insurance claims representatives feeling that restoration companies oftentimes inflate costs of a claim through high restoration invoicing, and conversely, restoration companies voicing complaints that claims representatives unduly deny and seek to reduce legitimate restoration costs and fees below reasonable profit margins. As is the case in most differences of opinion between opposing points of view, fairness and equity is probably found somewhere in the middle.
What is not debatable is that both restoration contractors and insurance company representatives have committed themselves to protecting and preserving the assets of their customer, whether it be a homeowner or a business owner. At the end of the debate, it should all be about serving that customer’s best interests. The founders of ReClaim Restoration are experienced insurance professionals seeking to bring VALUE at a fair price to customers…homeowners, business owners, property managers, insurance agents/brokers, and insurance claims representatives.
Our decades-long reputation in the insurance claims adjusting sector is being leveraged at ReClaim Restoration such that insurance companies, agents, brokers, and claims professionals all know that they can rely on receiving excellent restoration service at a consistently fair price. Anything short means we are not meeting our commitment to the insurance industry or living up to our reputation in any of these respects. We are highly motivated to make sure that doesn’t happen.
Additionally, homeowners and business owners in immediate need of fire, water, or mold restoration services also know that they can rely on our expertise and our state of the art equipment and processes to protect and restore their property. By adhering to the foregoing principles, ReClaim Restoration is truly unique, and hopes to bridge the gap between the property claims adjusting sector and the property restoration industry in a way that benefits ALL stakeholders to the process. THAT is “The ReClaim Difference”.
At Reclaim Restoration, we are committed to providing exceptional service throughout Louisiana and the Gulf South region in the restoration of homes and businesses that have been adversely impacted by perils such as fire, water, and mold and to returning those properties to their pre-loss condition. Our mission at Reclaim is to respond with strength, expediency, and professionalism at a moment’s notice to support homeowners, business owners and our community during times of duress following a property loss, and to restore not just the damaged property, but the customer’s confidence in Reclaim and the property restoration industry as a whole.
With unwavering dedication, Reclaim Restoration stands as a trusted partner in transforming destruction into revitalization and guiding our customers and the community toward a brighter future. Together, we rebuild, renew, and revitalize, one property at a time.